Terms of Use

Terms of Use

General terms and conditions

for the rental of the apartments of the second home by Penelope Müller

(hereinafter referred to as "Host")

The following regulations apply as a matter of principle upon conclusion of the contract for the holiday apartment specified in the booking confirmation. The general terms and conditions are available on the Internet at www.secondhome-fischbach.de. or can also be sent by post / mail / fax on request. Details and the complete equipment correspond to the information on the website: www.secondhome-fischbach.de.

1. Conclusion of contract (rental contract)

With the binding booking of a holiday apartment through the Host, which can be done via the Internet, but also in writing or by telephone, a corresponding contract is concluded, which becomes effective when all required information is available and the written confirmation of the booking has been made by the landlord. The contractual relationship is deemed to have been terminated if - as stated in Section 2 - the payment deadlines are not met.

2. Payment of the contract price

The contracting parties expressly exclude payment of the rental / usage price by means of a crossed check.

3. Payment periods

To confirm your reservation, the advance payment must be paid directly to 50% of the total price of the reservation, the remaining amount at least 14 days before arrival. If the reservation is made less than 14 days before arrival, the entire rental price must be transferred immediately. For some fair periods, the overnight prices may not be - or can only be canceled to a limited extent. In this case, you will be informed of this separately. There are also phases with a 4-week cancellation period or different minimum stays. We will provide the relevant bank details in good time to confirm the reservation. Please understand that we will release the apartment for rental again should no payment be received by the date stated in the confirmation. Until then, you can cancel free of charge or change your reservation. In this case, the corresponding portion will be transferred back to you.

4. Purchase of the rental property (arrival)

The lease begins on the day of arrival with the takeover of the apartment from 3 p.m. and ends on the last day, if nothing else has been agreed, at 11 a.m. Other times can be requested from the host if required.

5. Key

The tenant(s) will be given the keys via a code on the day of arrival after online check-in. These are located in the key box of the house entrance. If a key is lost, this must be reported immediately. The costs for the necessary replacement of the locking system are to be paid by the tenant. General Terms and Conditions - Second Home Penelope Müller.

6. Departure

On the day of departure, unless otherwise agreed, the apartment must be returned to the landlord or a person commissioned by him in a proper, cleaned condition (excluding final cleaning) by 11:00 a.m., in accordance with the agreed agreements and the provisions of the house rules. Doors and windows must be closed. All keys are to be deposited in the key box of the entrance. The landlord or his representative has the right to carry out a detailed inspection and to carry out an acceptance procedure. Any defects and incompleteness will be regulated by the deposit.

7. People

The rental property is only made available to the contractually agreed persons as per booking. Subsequent changes require the host's permission. This applies in particular to overnight stays by additional people. In the event of violations, the landlord is entitled to expel the persons not listed in the booking from the apartment. Otherwise, violations can justify any claims for damages.

8. Pets, smoking

Bringing pets (dogs only) is allowed after consultation with the landlord. This also applies to the tenants' visitors. Smoking is generally not allowed inside the apartments and inside the buildings.

9. Maintenance of the apartments

The tenant(s) undertake(s) to treat the rented premises including inventory with care and to protect them from any damage. The tenant must compensate for any damage to the vacation home and the residential property or shortages in the inventory that occur during the rental period, unless he can prove that he himself or the persons accompanying him are not at fault for the occurrence of the damage or shortage. The Lessee shall notify the Lessor without delay of any incompleteness of the inventory or of any existing or existing defects in the leased property, otherwise the Lessor shall be entitled to any claims for compensation based thereon. 

10. obligations of the lessor

With the effective conclusion of the contract, the landlord is obliged to provide and hand over the rental property in accordance with the contract. If, despite all due care by the landlord or due to circumstances for which the landlord is not responsible (storm disasters, fire, explosion, damage to the house, vandalism, etc.), the vacation home cannot be used by the tenant as agreed, the landlord shall be liable exclusively to the amount of the agreed and paid rent. The landlord is not liable for damages that lie outside his area of responsibility, especially in the case of construction work (including road works) in the neighborhood General Terms and Conditions - Second Home Penelope Müller.

11. rescission of the contract

In the event of cancellation, the Lessee shall pay the Lessor the following compensation for expenses: - Cancellation of the booking from the 14th day before the start of the rental period: 50 % of the rental price - Cancellation of the booking from the 5th day until immediately before the start of the rental period: 100 % of the rental price) The receipt of the written notice of cancellation by the landlord (e-mail is sufficient) is decisive. The early departure of the tenant, which must be reported to the landlord, does not entitle the landlord to assert claims for restitution or damages. The tenant also owes the agreed rent for this case. If the tenant withdraws from the contract and at the same time provides a new tenant who declares in writing that he will accept the agreed conditions, the landlord will issue a new booking confirmation.

12. rules of use

The house rules for the respective vacation apartments and the properties displayed in the vacation apartments are part of the general terms and conditions. For the use of DSL Internet access via WLAN, the "WLAN - Rules of Use" in the appendix must also be taken into account.

13. place of jurisdiction

For any disputes arising from the contractual relationship, the competent local court or district court in Tettnang is responsible.